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Privacy Policy

OUR PRIVACY POLICY

FAMME fully respects your privacy for the processing of the personal data which you as a customer provide us with. By providing us with your data you consent to FAMME using the collected data to fulfill our obligations to you, thereby providing you with the highest level of service possible. The aim of the processing and registration of your data is solely to prepare, process and complete your order, to improve our customer service and for marketing purposes. We will not sell, rent or transfer your personal data to any unrelated third party for the purpose of marketing.

Data which is transferred to a third party is solely used in order to fulfill FAMME’s obligations to you as a customer. FAMME may transfer data to FAMME’s sub-contractors in connection with deliveries (for example your address which is necessary to our shipping agents in order for them to deliver your order).

You may at any time write to FAMME and withdraw your consent to letting FAMME use your data for marketing purposes (for example by sending you newsletters, offers and such). If you wish to change your registered personal data or if you have any questions on which personal data we have registered please contact us: post@famme.no

 

COOKIES

There are various technologies, including one called cookies, which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. Some FAMME pages use cookies or other technologies so that we can better serve you when you return to our site. For example, we use these cookie files to track your clicks as you go through the FAMME Web site, to keep track of items you put into your shopping cart, to tell us whether you have visited FAMME previously, and to help us determine whether you came to FAMME from a particular Internet link or banner advertisement. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

There are two types of cookies: the first cookie is stored as a file on your computer for a longer period of time. It is used to identify if there has been any previous contact between us and your computer. The second type is called a session cookie which is temporarily stored in the computer’s memory during the time you are browsing the website. The session cookie will not be stored in your web browser for a long period of time, but disappears when you close your browser session.

 

PAYMENT

Payment can be made by credit card, direct debit or as may otherwise be instructed at the Web Shop. Where payment is subject to validation and/or authorisation by a card issuer or bank or to credit validation, any Order Confirmation is subject to such validation or authorisation. We co-operate with an authorized payment service provider (PSP), who processes your personal details in accordance with the international security standard PCI DSS, developed by international credit card companies such as VISA, MasterCard and Diners. All transactions will be sent through SSL (Secure Sockets Layer) in encrypted form and all card details and payment information will be protected and processed with a high level of security.

 

CONFIDENTIALITY

FAMME recognizes the importance of protecting our customers’ privacy. We ensure that all information that you provide us with when using our services on FAMME’s webshop are protected.

FAMME has taken technical and organizational measures in order to protect all data from unintended changes, unauthorized access or distribution, accidental loss and any other form of unauthorized use. However, FAMME cannot at all times guarantee that the Webshop is free from technical defects, viruses or spam. Some functions on the Webshop may be inaccessible during short periods for the purposes of maintenance and updates.

 

RESPONSIBILITY

FAMME is not responsible for the technical equipment and software which is needed to use the webshop. During short periods of time there may be maintenance disruptions etc. and FAMME is not responsible for any disturbances, disruptions or other problems that may occur in connection with this. FAMME cannot guarantee that the webshop at all times will be free from defects such as viruses or spam.

 

FORCE MAJEURE

Force majeure occurs when external circumstances substantially prevents the performance of an obligation under the agreement, for example war, state intervention, strikes, staff’s illness, shipping disturbances, restrictions on energy supplies, bans, restrictions, declined permissions, import and export restrictions, natural disasters, accidents etc. which reasonably could not have been foreseen when entering into the agreement and which reasonably could not have been avoided or overcome. This applies both to FAMME and to FAMME’s sub-contractors.

In the event of force majeure FAMME’s obligations are deferred. If the period of force majeure is not of a temporary nature, you as well as aim'n have the right to cancel the purchase agreement without any obligation to pay indemnity arising. Such measures are carried out by contacting FAMME’s customer service.

 

DISPUTES

If a dispute regarding these terms and conditions should arise, the consumer should contact FAMME’s customer service and try to resolve the disagreement as a first step. A dispute arising out of these terms and conditions shall be brought to the court in the place where the defendant resides.

 

COPYRIGHT

The content of the webshop is copyright-protected and is the property of FAMME. All intellectual property rights to the content of the webshop belong to FAMME. It is allowed to download, print, copy and blog about the material on the webshop for your own personal purposes, however not for business purposes. This presumes that the material is not changed and that all intellectual property rights remain reserved at FAMME. It is allowed to link to the webshop. All rights reserved. Photographs on the webshop are not to be copied.